Personal brand
Quadrilingual professional bridging workforce excellence & digital creativity
About
From workforce leadership to digital storytelling — here's what drives my work.
I'm a driven and curious professional with deep expertise in workforce management and customer service. I've led international projects in fast-paced corporate environments, bringing a strong analytical mindset and a passion for data-driven performance and KPI tracking.
Recently, I've pivoted into digital creativity and Social Media Marketing — combining strategic thinking with hands-on content creation. Adaptable, innovative, and people-focused, I thrive where operations meet storytelling.
Based in
Lisbon, Portugal
Nationality
Ukrainian
Born
February 23, 1999
Languages
4 — EN, PT, UK, RU
Experience
A path from customer excellence to workforce leadership — and now into digital marketing.
Nov 2024 – Present
SMM & Content Creation
Jan 2023 – Nov 2024
KONECTA — ZARA Online
Nov 2020 – Nov 2022
O Boticário — Tudo Azul, S.A.
Skills
A blend of analytical operations and creative digital execution.
Short-form video, editing, and visual storytelling
Strategy, scheduling, and community engagement
KPI tracking, performance dashboards, and iteration
Brand narrative, campaigns, and audience insight
Canva, CapCut, and visual brand consistency
Four languages for global teams and audiences
Bukovina State Financial and Economic College
Completed one year of study before relocating
Contact
Open to collaborations in digital marketing, SMM, content creation, and operations consulting.
Whether you need a content partner, SMM support, or someone who understands workforce operations — I'd love to hear from you.
Send an email